FAQ

Nail Clipping

Do I need an appointment for Nail Clipping?

No, we clip nails on a walk-in basis. You might have to wait a few minutes until we are free. If you want a specific staff member to cut your nails, please call ahead to make sure we are available.

Do you use clippers and/or power grinders (dremels) for nails?

Usually we use clippers to cut the nail to the approximate length and do the fine work with the power grinder. There are dogs that either don’t tolerate a clipper or don’t tolerate a power grinder. In these cases, we only use one of the tools.

Do you cut nails on cats?

No, we do not!

Do you cut nails on rabbits?

It’s not our specialty, but we have cut nails on well-behaved rabbits.

Self-Service Wash

Do I need an appointment for Self-Service Washing?

No, you can come in any time for a self-service wash, no appointment necessary. We ask that you start your dog’s wash at the latest at 5:30 pm (we close at 6 pm).

What do I need to bring the the Self-Service Wash? Do you have towels etc?

You only need to bring a dirty dog. We will provide you with raised tubs, warm water, shampoo and conditioner, towels, brushes, ear cleaner, and blow dryers.

Full-Service Washing

Can I come in and drop off my dog for a full-service wash anytime?

We only do full-service washes (washes by our staff) by appointment. Please call us for an appointment.

What is the difference between a full-service wash and grooming?

For a full-service wash we will bathe your dog, brush them out, blow dry, clean ears, and clip nails. There is no hair cutting involved.
For grooming we will do all of the above but also cut your dog’s hair.

Do you express anal glands?

No, we do not. Usually, anal glands express themselves when the dog poops. If there is a problem, and the dogs scoots or is showing discomfort, it is a job for a veterinarian anyways.

Grooming

Can I come in and drop off my dog for a grooming (haircut) anytime?

I only do dog grooming by appointment. Please note that I am usually far booked out and only accept a limited amount of new clients.

When is your next grooming appointment open?

I am usually booked out a few weeks and only accept a limited amount of new clients due to my full schedule.

Do you accept new grooming clients?

Due to my full schedule I am only accepting a very limited amount of new clients.

Do you express anal glands?

No, we do not. Usually, anal glands express themselves when the dog poops. If there is a problem, and the dogs scoots or is showing discomfort, it is a job for a veterinarian anyways.

What is the difference between a full-service wash and grooming?

For a full-service wash we will bathe your dog, brush them out, blow dry, clean ears, and clip nails. There is no hair cutting involved.
For grooming we will do all of the above but also cut your dog’s hair.

Do you groom cats?

Sorry, no, we do not.

Anal Glands

Do you express anal glands?

No, we do not. Usually, anal glands express themselves when the dog poops. If there is a problem, and the dogs scoots or is showing discomfort, it is a job for a veterinarian anyways.